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Shipping Updates royal mail Covid 19

Changes to Special Delivery Guaranteed

From Monday 28 September we’ll be improving our timed guarantees for Special Delivery Guaranteed by 9am and 1pm services and will make the following changes:

  • For items posted from Monday 28 September 2020 onwards, our guaranteed delivery for Special Delivery Guaranteed by 9.00am the next working day will change to by 11.00am the next working day*

  • Our guaranteed delivery for Special Delivery Guaranteed by 1.00pm the next working day will change to by 4.00pm the next working day*.

  • This includes items where a Saturday guarantee has been purchased.

*existing postcode exceptions apply

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